Sumithra Sivaramakrishnan
VP, People Function at Exotel
- Role
- Vice President Human Resources at Exotel
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Sumithra Sivaramakrishnan
I am a former Customer Experience(CX) enthusiast who made a transition to a leadership role in Employee Experience. I have spent the last few years working in a global environment helping businesses understand what customers want. I have experience in setting up Customer Experience and Employee Experience (EX) practices for scaled organisations, start-ups and building processes from scratch, across CX and EX. Extremely passionate about the people function and driven to ensure teams get what they need to perform their best - building and sustaining high performance teams.
Experience
Vice President Human Resources
Jun 2025 — Present
Education
Birla Institute of Technology and Science, Pilani
Bachelor of Engineering (B.E.), Chemical Engineering
2000 — 2004
Skills
- Consumer Insight
- Competitive Analysis
- Customer Experience
- Project Management
- Competitive Intelligence
- Program Management
- Product Management
- Collateral Management
- Leadership
- Business Development
- Analytical Skills
- Management
- Market Analysis
- Team Management
- Strategic Partnerships
- Marketing Communications
- Marketing
- Business Analysis
- Consulting
- Data Analysis
- Qualitative Research
- Quality Auditing
- Analysis
- Analytics
- Market Research
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