Sumit B.

Role
Incident Manager at Tata Consultancy Services
Location
Bengaluru, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sumit B.

ServiceNow Skills: ITIL, Mid server, ITSM, Incident Management, Problem Management, Service Catalog, Integration, Configuration Management, Reporting, Discovery and Integrations, Client-Side and Server-Side Scripting, Client & Server APIs, Glide Aggregate, Glide Record, Administration, Reporting, Email Notifications, Creating/Editing Home pages, Personalizing Forms • Scripting Languages: JavaScript, HTML 5.0, XML • Software Methodologies: Agile Scrum, Waterfall, Lean Six Sigma • Database: SQL • Business Analysis: gap analysis, cause and effect analysis, and decision tree. Power BI

Experience

  1. Incident Manager

    Tata Consultancy Services

    Aug 2015 — Present · Bengaluru, IN

Education

  • Guru Gobind Singh Indraprastha University

    Master of Computer Applications - MCA, Information Technology, A

    2008 — 2011

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Sumit B. — Incident Manager at Tata Consultancy Services in Bengaluru, IN | Unifers