Sumit B.
- Role
- Incident Manager at Tata Consultancy Services
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Sumit B.
ServiceNow Skills: ITIL, Mid server, ITSM, Incident Management, Problem Management, Service Catalog, Integration, Configuration Management, Reporting, Discovery and Integrations, Client-Side and Server-Side Scripting, Client & Server APIs, Glide Aggregate, Glide Record, Administration, Reporting, Email Notifications, Creating/Editing Home pages, Personalizing Forms • Scripting Languages: JavaScript, HTML 5.0, XML • Software Methodologies: Agile Scrum, Waterfall, Lean Six Sigma • Database: SQL • Business Analysis: gap analysis, cause and effect analysis, and decision tree. Power BI
Experience
Incident Manager
Aug 2015 — Present · Bengaluru, IN
Education
Guru Gobind Singh Indraprastha University
Master of Computer Applications - MCA, Information Technology, A
2008 — 2011
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