Sumit Bagchi
Global Head at Open Society Foundations
- Role
- IT - Manager at Higher Education Marketing
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sumit Bagchi
15+ years of success leading IT support operations for higher education customers. Highly competent and accomplished IT professional adept at directing delivery of IT services within large-scale enterprise environments; motivational and performance-driven leader, skilled at building peak-performing teams, maintaining business-critical applications and systems, and implementing best practices in customer service and technical support following ITIL standards. Flexible and adaptive; proven to excel under pressure while consistently meeting service level agreements (SLA). Maintain department budget and prepare road-map for upcoming years. Articulate communicator with interpersonal, problem solving, and negotiation skills critical to forming and maintaining strong customer relationships.
Experience
IT - Manager
Jan 2003 — Present · New York, NY, US
Education
New Jersey Institute of Technology
Bachelor of Science (BAS), Computer Science
New Jersey Institute of Technology
Bachelor of Computer Science
2000 — 2005
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