Sumit Arora

Information Technology Manager @MSP Corp

CA

As a IT Manager at MSP Corp Powered by Catalyst Network Solutions, my responsibilities encompass a broad range of tasks essential for maintaining and optimizing IT infrastructure:1.**Network Management**- Designing, implementing, and managing network configurations to ensure smooth and reliable connectivity- Monitoring network performance and troubleshooting issues to maintain optimal operation.2.**Microsoft 365 Administration**- Managing user accounts, licenses, and security settings within the Microsoft 365 environment- Implementing and overseeing data protection and compliance measures to safeguard organizational data.3.**Security and Compliance**- Developing and enforcing security policies to protect against cyber threats and ensure compliance with industry standards.4.**Technical Support**- Providing high-level technical support and troubleshooting for end-users and internal teams- Ensuring timely resolution of technical issues to maintain business continuity.5.**System Maintenance and Updates**- Performing regular system updates, patches, and backups to ensure systems are secure and up-to-date- Monitoring system performance and making adjustments to improve efficiency and reliability.6.**Infrastructure Improvement**- Evaluating and recommending new technologies to enhance IT infrastructure and support business growth- Leading projects to implement new hardware and software solutions, ensuring seamless integration with existing systems.7.**Documentation and Reporting**- Maintaining detailed documentation of system configurations, procedures, and changes- Preparing reports on system performance, incidents, and project progress for management review.8.**Team Collaboration and Training**- Collaborating with IT team members to develop and implement strategic initiatives- Providing training and guidance to junior staff to build a knowledgeable and capable IT team.