Sumit Utreja
Head of Global Operations @ CyberSolve | Operations Management, Business Planning
- Role
- Head of Global Operations at Cybersolve
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sumit Utreja
Experienced Management Associate with a demonstrated history of working in the outsourcing/offshoring industry. Strong professional skilled in US IT Recruiting and staffing.
Experience
Head of Global Operations
Jan 2025 — Present · US
I serve as a key link between strategic planning and day to day execution, ensuring the organization operates smoothly, efficiently, and effectively.Key Responsibilities:Oversee and optimize daily operations to maintain seamless workflows and drive productivity.Develop and implement operational strategies aligned with the organization’s long-term goals.Identify and address operational challenges and areas for improvement.Leverage technology and tools to enhance efficiency and streamline processes.Ensure all operational activities comply with relevant laws, regulations and internal policies.Managing budgets, analyzing financial data and making informed decisions to optimize operational performanceCommunicate performance metrics and operational updates to key stakeholders.Collaborate cross functionally with internal teams, external partners and customers to support and achieve strategic objectives.
Education
Symbiosis Institute of Management Studies
PGDBA, Finance
2009 — 2011
Happy Model School, Janakpuri
high school, Business/Commerce, General
2004 — 2004
Skills
- Bpo
- Call Center
- Outsourcing
- Service Delivery
- Vendor Management
- Transition Management
- Team Management
- Mis
- Process Improvement
- Workforce Management
- Sla
- Business Analysis
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