Sumit Tripathi
National Training Manager | LMS Management | Content Development | Team Handling and Management | Strategic Planning and Execution |
- Role
- National Training Manager at Vijay Sales
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sumit Tripathi
I am a Learning & Development leader with over 14 years of experience building…
Experience
National Training Manager
Jan 2025 — Present · Mumbai, IN
As the National Training Manager at Vijay Sales, one of India’s leading consumer electronics retail chains, I lead the strategic design and execution of capability development initiatives across our pan-India network. My role is centered on driving business outcomes through people development and transforming frontline retail talent into high-performing sales professionals.Key Responsibilities: L&D Strategy & Execution:Develop and implement a centralized Learning & Development strategy aligned with organizational goals, covering sales, customer service, product knowledge, leadership development, and digital transformation. Retail Sales Enablement:Train store staff across formats to enhance their consultative selling skills, upselling/cross-selling techniques, and in-store customer experience aligned with evolving consumer expectations. Product Knowledge & Launch Training:Collaborate with brands like Samsung, LG, Apple, Sony, etc, to design engaging product training modules for new launches, ensuring faster product adoption and sell-through. Leadership Development:Design learning journeys for Store Managers, Assistant Managers, and Area Heads to build future-ready leaders through blended learning programs, performance coaching, and behavioral workshops. Digital Learning Ecosystem:Spearheaded the deployment of a learning management system (LMS), enabling mobile-first microlearning, gamified modules, and real-time tracking of learning outcomes. Training Impact Measurement:Defined KPIs and built training ROI dashboards linked to sales uplift, mystery audit scores, customer satisfaction, and employee performance metrics. Team Management:Lead and mentor a team of regions across India, ensuring consistent delivery quality, content localization, and alignment to business priorities.
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