Sumit Thali
Assistant Manager-Team Lead | Biocatch | Behaviour biometrics | Falcon | Fraud Analytics & Investigation
- Role
- Assistant Manager at IDFC FIRST Bank
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sumit Thali
To identify and investigate any suspicious activities that may cause financial loss to the company. Besides, To put in place anti-fraud measures and recommend fraud prevention.Furthermore overseeing the functioning of the special investigations units.
Experience
Assistant Manager
Mar 2024 — Present · Navi Mumbai, IN
Team Leader -Lead Transaction monitoring team in handling rostering, managing escalations, and ensuring smooth operations- Review backlogs and maintain weekly and monthly MIS to drive operational efficiency and productivity- Analyze recent fraud trends and implement new rules to combat emerging threats effectively- Conduct performance reviews to assess the effectiveness of current rules and drive continuous improvement- Investigate disputed transactions, call customers to understand modus operandi, and guide them through the dispute process- Collaborate with the team to review and analyze current rule performance and identify areas for enhancement- Drive strategic initiatives to curb fraud trends and protect customer interests while maintaining a seamless customer experience.
Education
University of Mumbai
Bachelor of science
2015 — 2019
Amity University, Noida
Master of Business Administration - MBA
2024 — 2026
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