Sumit Thakur
Team Lead @Delhivery
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WORK HISTORY
Team Lead @Delhivery
Led and managed a team of delivery associates to ensure smooth daily operations2. Monitored shipment flow, pickup & delivery performance, and SLA adherence3. Resolved customer escalations and ensured high customer satisfaction4. Coordinated with warehouse & operations team for timely dispatches5. Maintained daily reports, attendance, and productivity tracking6. Ensured proper route planning and optimized delivery efficiency
EDUCATION
JIET Group of Institutions Jodhpur
Bachelor of Technology - BTech, EE
ABOUT SUMIT THAKUR
🚀 || Senior Executive @ Delhivery || Ex-ASM @ Flipkart || Ex-SA @Reliance Digital
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