Sumit Sood
Senior Device Support Engineer @Tech Mahindra
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WORK HISTORY
Senior Device Support Engineer @Tech Mahindra
Munich, DE
Field Design Engineer @ Apple, München
EDUCATION
National Institute of Technology Hamirpur
B.Tech., Electronics and Communications Engineering
St. Pauls Sr. Sec. School
Senior Secondary, Non Medical
Indian Institute of Technology, Delhi
Executive MBA, SIDMBA
SKILLS
ABOUT SUMIT SOOD
Wireless Test and Support Engineer with over 16 years of experience in Telecom- 2G,3G,4G, 5G, Private networks, Customer Support, Service delivery, Network Operations, Protocol/Device/Network Testing, System Validation and Verification.Present role - Field Design Engineer @Apple - Munich, Germany. Job Roles - Senior Device Test engineer- Tech Mahindra GmbH. Protocol Support Engineer - Anritsu GmbH Support engineer- Dedicated Networks (EP5G), Ericsson GmbH, Global Support RAN - Ericsson Global India Technical experience: • LTE/NR Call Flows for NSA/SA scenarios, OTA protocol testing • 3gpp Protocol Specs- PHY, MAC, RLC, PDCP, RRC, SDAP. • Network Architecture, VoLTE, VoWifi,VONR, SRVCC, CSFB, EPSFB. • Cloud RAN and Open RAN architecture • Linux, Kubernetes and Cloud computing• Basic exposure to Python, AI/MLProfessional experience:• Test case automation, Execution and reproduction, Functional & KPI testing, Regression and Stress tests, UE Log analysis, Handling device software builds, Device flashing. • Network simulation and UE Protocol testing with Anritsu RTD, System Validation and Verification.• Troubleshooting, Log analysis and Root cause analysis as Tier-1/2/Global support, JIRA tickets. • Planning and performing SW/HW maintenance activities, Node integration, Implementation, Deployment, Feature validation, Emergency Handling. • Organizing customer meetings, kanban, sharing technical analysis to various stakeholders. Close co-ordination with various stakeholders.Leadership Experience- Team Lead for RAN Support for Tier-1 operations. Service delivery, Business communication and Escalation management Tools and Platforms:1. Apple - Atlas, Radar, Wave Automation Tool, PlotPro, XCal, Cellular Kit, Cellular kit-Partner, Bambiviewer2. Anritsu - Protocol Analyzer, MMT, QXDM, QCAT, JIRA, Salesforce 3. Ericsson - DCR, Logtool, LTNG, TTK, Wireshark, SecureCRT, Winfiol, Moshell, TEMS, EASYAXE, ENM, Kubernetes, Linux, Google cloud, Prometheus, Grafana, Swagger.
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