Sumit Sood

Senior Device Support Engineer @Tech Mahindra

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Senior Device Support Engineer @Tech Mahindra

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Munich, DE

Field Design Engineer @ Apple, München

EDUCATION

N/A

National Institute of Technology Hamirpur

B.Tech., Electronics and Communications Engineering

2002 — 2004

St. Pauls Sr. Sec. School

Senior Secondary, Non Medical

N/A

Indian Institute of Technology, Delhi

Executive MBA, SIDMBA

SKILLS

GsmWcdmaRncNode BRan2g3gLteAxeTeam ManagementTelecommunicationsCTroubleshootingIpCustomer SupportService DeliveryAnalytical SkillsNetwork TroubleshootingInternet Protocol (Ip)Wideband Code Division Multiple Access (Wcdma)Possess Strong Analytical

ABOUT SUMIT SOOD

Wireless Test and Support Engineer with over 16 years of experience in Telecom- 2G,3G,4G, 5G, Private networks, Customer Support, Service delivery, Network Operations, Protocol/Device/Network Testing, System Validation and Verification.Present role - Field Design Engineer @Apple - Munich, Germany. Job Roles - Senior Device Test engineer- Tech Mahindra GmbH. Protocol Support Engineer - Anritsu GmbH Support engineer- Dedicated Networks (EP5G), Ericsson GmbH, Global Support RAN - Ericsson Global India Technical experience: • LTE/NR Call Flows for NSA/SA scenarios, OTA protocol testing • 3gpp Protocol Specs- PHY, MAC, RLC, PDCP, RRC, SDAP. • Network Architecture, VoLTE, VoWifi,VONR, SRVCC, CSFB, EPSFB. • Cloud RAN and Open RAN architecture • Linux, Kubernetes and Cloud computing• Basic exposure to Python, AI/MLProfessional experience:• Test case automation, Execution and reproduction, Functional & KPI testing, Regression and Stress tests, UE Log analysis, Handling device software builds, Device flashing. • Network simulation and UE Protocol testing with Anritsu RTD, System Validation and Verification.• Troubleshooting, Log analysis and Root cause analysis as Tier-1/2/Global support, JIRA tickets. • Planning and performing SW/HW maintenance activities, Node integration, Implementation, Deployment, Feature validation, Emergency Handling. • Organizing customer meetings, kanban, sharing technical analysis to various stakeholders. Close co-ordination with various stakeholders.Leadership Experience- Team Lead for RAN Support for Tier-1 operations. Service delivery, Business communication and Escalation management Tools and Platforms:1. Apple - Atlas, Radar, Wave Automation Tool, PlotPro, XCal, Cellular Kit, Cellular kit-Partner, Bambiviewer2. Anritsu - Protocol Analyzer, MMT, QXDM, QCAT, JIRA, Salesforce 3. Ericsson - DCR, Logtool, LTNG, TTK, Wireshark, SecureCRT, Winfiol, Moshell, TEMS, EASYAXE, ENM, Kubernetes, Linux, Google cloud, Prometheus, Grafana, Swagger.

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Sumit Sood — Senior Device Support Engineer at Tech Mahindra in Munich, DE | Unifers