Sumit Popli

About Sumit Popli

I am a Senior Management professional bearing 24 years of rich & insightful experience across Customer Experience, Program Management and Operations Management across diverse industries. Thought Leadership, Business Development, Customer/Account Management, Operational Excellence and Innovation have been areas where I have excelled over the years. I have demonstrated exemplary excellence at managing operations for businesses at various stages ranging from start up operations to well-established organizations. Areas of excellence include evaluation, selection and implementation of systems and processes to improve efficiency and reduce costs and durations. The focus has been on creation and implementation of a strategic business plan for profitable growth. The diversity is also clearly visible in terms of having effectively catered to domestic as well as global travel needs of diverse customers. With a profound understanding of the core travel industry, I also bring on ground experience in the Travel Technology space. My earlier years were spent in the IT/ITeS industry where I handled Travel Operations for various BUs. I have successfully set up operations for Satguru Tours and Travel, CWT (Partner network of Carlson Wagonlit Travel- Africa) in the past. I am currently positioned with Metaminds Software Solutions (Mondee group) as Director (B2B Operations). The role involves spearheading Service Delivery for clients across North America. Building & managing remote teams and driving vendors have been other core competence that I have got a chance to demonstrate and hone over the years. I have been lauded for a strong business acumen with the ability to execute solutions to enhance revenues and profitability. I also possess the ability to build new businesses and expand opportunities towards the achievement of stated targets, to lead, motivate & provide effective guidance to perform at expected service standards. Other core strengths include exceptional planning as well as organizational skills with demonstrated ability to manage multiple priorities in a rapidly changing environment.

Experience

1. Director of Operations

   Syncd Global Solutions

   Dec 2024 — Present · New Delhi, IN

Education

• Institute of Risk Management

  Level 1 Qualified

• DPS Mathura Road

  High school

• Institute of technology and science, Ghaziabad

  Bachelor of business administration

• Institute of technology and science, Ghaziabad

  Post graduate diploma in management

  1999 — 2001