Sumit Patel
Deputy Manager (Service 2W) at Kinetic Green|Ex.Technial Support Engineer at VE Commercial Vehicles Ltd| Customer Support manager Ex. Patel Motors Pvt. Ltd.
- Role
- Deputy Manager (Service 2w) at Kinetic Green
- Location
- Dhar, MP, IN
- LinkedIn followers
- 500 followers
About Sumit Patel
Automotive Aftersales & Service Operations Professional with 16+ years of expertise…
Experience
Deputy Manager (Service 2w)
Apr 2025 — Present · Ahmadnagar, IN
Handling Cost Reduction Projects for top contributing parts and coordinating the action plan for reducing the cost.• Warranty claim handling and analysis for top issues contributing Warranty cost.• Attending JI (Joint Investigation) with Supplier team for arresting any wrong technical practices being followed by dealers also conducting regular dealer audit (onsite) on technical aspects.• Co-ordination with Technical and Field Support team regarding newly reported issues and timely resolution of the same by releasing technical guidelines in field.• Building Mutual Understanding & Partnership with interconnected departments.• Providing technical assistance to dealers over the warranty policy & claim settlement terms.• Vendor recovery againt warranty settlement.
Education
Madhya Pradesh Board of Secondary Education (MPBSE)
XII, PCM
Madhya Pradesh Board of Secondary Education (MPBSE)
X, General Studies
Shri Vaishnav Polytechnic collage (RGPV), Indore
Diploma of Education, Mechanical Engineering
APJ Abdul Kalam Technological University
Bachelor of Engineering - BE, Mechanical Engineering
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