Sumit Panda
Specialist System Consultant @ LTIMindtree
- Role
- Specialist System Consultant at LTIMindtree
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sumit Panda
Specialist System Management professional with 7+ years of experience in L2/L3 production support, middleware applications, and BPM platforms within banking, insurance, telecom, and retail domains. Strong expertise in incident, problem, change, and release management (ITIL) with hands-on experience in Linux, SQL, New Relic, ServiceNow,GitHub,SOAP services, API integration and JBPM, and middleware technologies. Proven ability to lead major incident bridges, analyze root causes, automate operational tasks, and improve system stability in 24x7 mission-critical environments.
Experience
Specialist System Consultant
Jul 2024 — Present · Hyderabad, IN
Key Responsibilities:Design, deploy, and support enterprise systems and IT infrastructure solutions.Analyze production issues, perform root cause analysis, and implement long-term fixes.Collaborate with developers, DBAs, and cloud engineers to ensure optimal system performance.Lead system upgrades, migrations, and automation initiatives.Ensure compliance with ITIL processes and SLAs for critical production environments.Key Achievements:Improved system uptime from 97% to 99.9% through proactive monitoring and automation.Spearheaded a cloud migration project that reduced infrastructure costs by 25%.Standardized incident management processes, improving resolution time by 40%.
Education
Trident Academy of Technology (TAT), Bhubaneswar
B.Tech/B.E., COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Trident Academy of Technology (TAT), Bhubaneswar
Bachelor of Technology - BTech, Computer Science
2013 — 2017
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