Sumit Pal
ROC Specialist at Amazon || Analyst || Supply Chain || Project Management || LinkedIn Optimisation || Microsoft Excel Expert
- Role
- Roc Specialist, Na at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sumit Pal
Results-driven BBA graduate adept at integrating business principles with logistics…
Experience
Roc Specialist, Na
Jun 2022 — Present · Hyderabad, IN
I\'m currently working here at Amazon HYD-13 campus as ROC Specialist in the DM team for North America regions.• Monitoring tight schedules and routes for timely cargo delivery across NA and EU, preventing DEA misses.• Efficiently manage high volume work items daily, consistently meeting SLAs and maintaining customer satisfaction.• Part of Canada WIMS: Handling 1400+ disruptions/month (Exclusive lobby with limited HC of 5-6 for the whole shift)• SWA POC: Determined to SWA (Specific shipper accounts), worked on close to 160+ high priority disruptions weekly.• Trained POC on SCS (Spot Capacity Resourcing) – Securing loads and ensuring carrier adherence to SOPs for sustainedSCM.• RnRs : Emerald Award Peak ‘22, Impact Player Peak ‘23, 4 weekly RnRs for the peak ‘24
Education
Sister Nivedita University
Bachelor of Business Administration - BBA, digital marketing
Jagadbandhu Institution
12th, Commerce
2017 — 2019
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