Sumit Mehra
- Role
- Pinnacleworks Infotech (P) Ltd at PinnacleWorks Infotech (P) Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sumit Mehra
Professional Summary: With over 19 years of dynamic experience in spearheading IT…
Experience
Pinnacleworks Infotech (P) Ltd
PinnacleWorks Infotech (P) Ltd
Present
Education
Indian Institute of Management, Calcutta
SMP, Business Administration and Management, General
2016 — 2017
DAV College,Amritsar
BBA, Management
2000 — 2004
Skills
- Telecommunications
- Product Development
- Analysis
- Leadership
- Business Process
- Process Improvement
- Transition Management
- Service Delivery
- Business Analysis
- Quality Management
- Call Center
- Business Process Improvement
- Customer Experience
- Csm
- Operations Management
- Performance Management
- Crm
- Itil
- Process Management
- Team Leadership
- Sla
- Talent Acquisition
- Vendor Management
- Management
- Sales
- Mis
- Employee Engagement
- Workforce Management
- Bpo
- Quality Assurance
- Outsourcing
- Call Centers
- Business Development
- Customer Satisfaction
- Training
- Project Management
- Team Management
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