Sumit Malhotra

About Sumit Malhotra

Growth oriented business manager with over 25 years experience in regional and global client management, operations, business development and process re-engineering. Recognized for exceptional achievement and the ability to create trust and build lasting business relationships.Specialties: Key Account, Client Management, Customer Service, Public Relations, Operations and Quality.

Experience

1. Senior Director - Global Travel

   Coforge

   May 2023 — Present · Delhi, IN

   Responsible for Global mobility policy, improvement and governance around the policy.• Global sourcing, vendor partnership and supplier management. • Global Travel budgeting and P&L statement for the vertical.• Automation through deployment and adoption of Self Booking Tool• Duty of Care - identify cost saving opportunities and bring efficiency to deliver superior travel experience. • Lead all internal and external audit to ensure governance around set processes.

Education

• Delhi University

  Bachelor of Arts, Economics

  1998 — 2001

• Delhi Institute of Management Studies

  EMBA, Quality and HR

  2008 — 2009

• Bhartiya Vidya Bhawan

  Tourism & Travel Management

  1997 — 1998

• Kendriya Vidyalaya

  Senior Secondary, Economics

  1985 — 1997

Skills

• Crm
• Management
• Sem
• Customer Service
• Key Account
• New Business Development
• Leadership
• Analysis
• Business Strategy
• Sales
• Business Development
• Public Relations
• Pricing
• Teamwork
• Team Management
• Marketing Communications
• Tourism
• Start-Ups
• Team Building
• Travel Management
• Online Travel
• Account Management
• Change Management
• Supervisory Experience
• Customer Relationship Management (Crm)