Sumit Maji

About Sumit Maji

Me and my team works on Post Order metrics for Nykaa and other business verticals like NykaaMan, Nykaafashion, Nykaapro, Superstore by Nykaa, 20Dresses, Pipabella & other pvt. label brands.1. Managing smart B2C & B2B logistics with maximum efficiency.2. Managing correct logical movement flow control of orders at right warehouses.3. Managing smart allocation of couriers for PAN India services.4. Managing Reconciliation team of logistics operations.5. Driving and managing team of Data Intelligence/MIS, NDR and control on operational queries of customers.6.Vendor Management, JIT & Markeplace handling.7. Building up new process at workflow to reduce manual efforts.8. Managing complete operational journey of shipments (Inflow & Outflow), keymatrics -Inward, Outward and RTO/Reverse.9. Retail logistic fulfillments - Delivery across all India stores.10. Minimal cost optimised logistics11. Focus on improving delivery TAT & improve delivery %.12. Providing logistic support for various vertical Nykaa business (Nykaa.com, NykaaMan, Nykaa Fashion, Retail & Marketplace).13. Controlling and resolving high level courier dispute escalations at every process stage.14. Specialized in Hyperlocal operations module.(Developed a channel to fulfill orders through hyperlocal module from retail stores in a short span of time)15. Driving maximum manual tasks towards automation.16. Report data support for warehouses to monitor and maintain the daily performance.

Experience

1. Assistant Vice President - Logistics & Operations

   Nykaa

   Apr 2024 — Present · Mumbai, IN

Education

• Christopherday School

  SSC-CLASS 10, I.C.S.E

  2004 — 2007

• Kendriya Vidyalaya

  HSC-12, Science

  2007 — 2009

• Anna University Chennai

  Bachelor of Engineering (B.E.), Aeronautical Engineering

  2009 — 2013

Skills

• Logistics
• Team Leadership
• Managing the Floor of Customer Service
• Logistics Management
• Supervisory Skills