Sumit Madaan
Customer Engagement Executive
- Role
- Customer Engagement Executive at Future Tech Design
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
Experience
Customer Engagement Executive
Sep 2025 — Present · Gurugram, IN
Key Responsibilities:Manage client engagement activities to strengthen long-term business relationships and drive project success.Act as the primary point of contact between clients and internal design/engineering teams to ensure smooth communication and timely project delivery.Support business development initiatives through lead qualification, proposal follow-ups, and client presentations.Coordinate and schedule meetings, demos, and prototype reviews to align project milestones with customer expectations.Maintain CRM records, track project status, and provide regular reporting to senior management.Contribute to brand positioning through professional client handling and strategic engagement planning.
Education
Shobhit University
Bachelor of Business Administration - BBA, Business
Skills
- Team Management
- Collaborative Problem Solving
- Collection Development
- Export
- Customer Satisfaction
- Management
- Customer Service
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