Sumit Kumar Majumder
Microsoft Dynamics 365 CRM Consultant | PowerApps | Field Service | Order to Cash | Certified Scrum Master (PSM) | Retail store specialist | Azure Devops | Jira | Enabling B2B, B2C and B2B2C businesses
- Role
- Head Microsoft Dynamics Consultant at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sumit Kumar Majumder
Sumit has been recognized as a driven Scrum Master and Power Apps Consultant, known for…
Experience
Head Microsoft Dynamics Consultant
Dec 2023 — Present · Bangalore, IN
Recognized for my ability to build strong relationship with stakeholders. My expertise spans solution project management, and change management, enabling me to deliver impactful results across various industries predominantly catering to retail industries.Additionally outlining my roles thus far- Conduct interactive training sessions to help users adapt to D365 CE- Design customized learning materials tailored to business processes- Ensure seamless user adoption through hands-on workshops and real-world scenarios- Provide ongoing support to address challenges and encourage system confidence- Collaborate with stakeholders to document business processes and D365 requirements- Design and configure D365 CRM, ensuring alignment with business needs- Lead end-to-end D365 CRM & F&O implementations, including planning, execution, and support- Manage D365 customizations and ensure smooth Dual Write integration- Oversee SAP-to-D365 data migration, ensuring integrity and validation- Conduct user training, develop materials, and support system adoption- Bridge business and technical teams, translating requirements into solutions- Support change management via Change Requests (CR) and Config Deliverables (CD)- Collaborate with leadership to track project progress and business analysis- Provide post-implementation support, troubleshooting, and improvements- Currently upskilling on new Copilot features (2024).
Education
Delhi Public School - India
PHYSICAL SCIENCES
1997 — 2011
KiiT University
Bachelor of Technology - BTech
2011 — 2015
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