Sumit Chaturvedi
Workforce Planning Manager | CTO Office at HCLTECH
- Role
- Workforce Planning Manager Chief Technology Office at Hcltech at HCLTech
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Sumit Chaturvedi
Key Roles and Responsibilities-Talent ForecastingInternal Hiring & TrackingEnd to End People Management Resource AllocationStaffing Plans for Long term or Short termBudgeting and Costing for the billable and Non billable ResourcesCollaboration with Internal & External CustomerLeading the WFM ResourcesScheduling & ID Tracker ManagementReporting & Data AnalyticsPower BI Reporting and Management Real-time ManagementOutage ManagementSLA/KPI GovernancePolicy Implementation & Governance for WFM verticalLeadership Management or Coordination
Experience
Workforce Planning Manager Chief Technology Office at Hcltech
Jun 2022 — Present · Nagpur, IN
Strategic Planning1. Talent Forecasting2. Resource Allocation3. Staffing Plans (Long-term/Short-term)4. Budgeting and CostingOperational Management1. Collaboration with Internal/External Customers2. Leading WFM Resources3. Scheduling & ID Tracker Management4. Real-time Management5. Outage ManagementPerformance Management1. Reporting & Data Analytics2. Power BI Reporting and Management3. SLA/KPI GovernanceGovernance and Leadership1. Policy Implementation & Governance for WFM Vertical2. Leadership Management or Coordination
Education
Softvision Institute of Technology & Science, Vijay Nagar, Indore
Bachelor of Commerce - BCom, Business/Commerce, General
2016 — 2018
New Era public academy
12, Mathematics
2008 — 2011
Skills
- Mis
- Workforce Management
- Management Information Systems (Mis)
- Business Process Outsourcing (Bpo)
- Call Centers
- Team Management
- Bpo
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