Sumit Chakravarty

About Sumit Chakravarty

I have 8+ years of experience in Soft skill Training, Mobilization, Placement Coordinator in DDU- GKY Projects and Customer Support in Ajio & Flobiz

Experience

1. Soft Skill Trainer

   Deccan Technosecurity & Utility Services Pvt Ltd

   Jul 2023 — Present · Indore, IN

   Provided guidance and support to help participants develop the necessary skills to reach their goals.• Facilitated training sessions, activities, and workshops in a variety of settings.• Assessed participant\'s skill levels and identified areas for improvement.• Developed individualized plans to address gaps in knowledge or skills.• Conducted one-on-one coaching sessions with participants to reinforce learning objectives.• Created innovative lesson plans tailored to each participant\'s needs and interests.• Maintained accurate records of participant attendance, performance, and progress reports.• Coached participants on job search techniques such as resume writing and interviewing skills.• Encouraged positive behaviors through rewards systems and recognition programs.• Developed strategies for teaching soft skills such as communication, teamwork, problem solving.• Organized career exploration events such as field trips or guest speakers.• Provided feedback on work performance during job placements• Researched industry trends related to employment opportunities within the community.• Implemented curriculum based on best practices in adult education principles.• Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.• Prepared hard copy training materials, module summaries, videos and presentations.• Created tests, exercises and role-plays for courses to verify competency.• Compiled and analyzed weekly trainee retention reports.• Notified stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training.

Education

• Barkatullah University, Bhopal

  M.COM, Commerce

  2004 — 2006

Skills

• Planning/Organizing
• Atm Switches
• Social Perceptiveness
• Customer Satisfaction
• Understands Customer Needs
• Interpersonal Abilities
• Cross Functional Relationships
• Judgment and Decision Making
• Team Leadership
• Teamwork
• Banking
• Atm Profitability
• Employee Relations
• Infuses Pride in Organizational Values and Mission
• Management Skills
• Service Level Management
• Management of Material Resources
• Critical Thinking
• Management of Personnel Resources
• Creates a Positive Learning Environment
• Cash Management
• Tracks and Measures Staff Performance
• Monitoring
• Negotiation
• Service Orientation
• Enforces Standards
• Active Learning
• Soft Skills
• Communicates Effectively
• Vendor Management
• Atm Fraud Analysis
• Professional/Technical Technique
• Analysis
• Delegates
• Active Listening
• Flexibility
• Atm Networks
• Motivates the Team
• Learning Strategies
• Management of Financial Resources