Sumit Balouria

Manager, Customer Success at Salesforce |Trusted Digital Advisor | 12x Certified

Role
Technical Customer Success Manager at Salesforce
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sumit Balouria

A result oriented Engineering professional, I have fifteen years of experience in application development and support involving Salesforce clouds and Java based application.Expertise in analyzing and solving the most complex of problems in customer support, self motivated professional, capable of working independently or as part of a team.I work in our Customer Success Group making sure our customers fully unleash the power of Salesforce. My area of expertise is the Force.com Development and Integrations using API.I have worked as a Developer, Technical Consultant and Subject Matter Expert for companies like Salesforce.com, HCL Technologies, GE Water & Process Technologies and Indian Government Websites.Recent Experience- Handling Operations along with Being a SME in Dev and integrations at Salesforce- Hands-on experience in setting up Single-Sign On, Apex Classes, Visualforce Pages, Apex Triggers, Force.com Sites, Lightning Components, Webservices, APIs(SOAP, REST & Bulk), Lightning Apps.Networking tools like Fiddler and WiresharkPrevious Experience:Java, SQL and Postgres Databases, Hibernate, Struts2.0 and JSP Servlets.#Finance #Manufacturing #ITservices

Experience

  1. Technical Customer Success Manager

    Salesforce

    Jan 2024 — Present

Education

  • Institute of Management Technology, Ghaziabad

    Master of Business Administration - MBA

    2012 — 2014

  • Kurukshetra University

    Bachelor's of Technology, IT

    2006 — 2010

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Sumit Balouria — Technical Customer Success Manager at Salesforce in Gurugram, HR, IN | Unifers