Sumit Balouria
Manager, Customer Success at Salesforce |Trusted Digital Advisor | 12x Certified
- Role
- Technical Customer Success Manager at Salesforce
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sumit Balouria
A result oriented Engineering professional, I have fifteen years of experience in application development and support involving Salesforce clouds and Java based application.Expertise in analyzing and solving the most complex of problems in customer support, self motivated professional, capable of working independently or as part of a team.I work in our Customer Success Group making sure our customers fully unleash the power of Salesforce. My area of expertise is the Force.com Development and Integrations using API.I have worked as a Developer, Technical Consultant and Subject Matter Expert for companies like Salesforce.com, HCL Technologies, GE Water & Process Technologies and Indian Government Websites.Recent Experience- Handling Operations along with Being a SME in Dev and integrations at Salesforce- Hands-on experience in setting up Single-Sign On, Apex Classes, Visualforce Pages, Apex Triggers, Force.com Sites, Lightning Components, Webservices, APIs(SOAP, REST & Bulk), Lightning Apps.Networking tools like Fiddler and WiresharkPrevious Experience:Java, SQL and Postgres Databases, Hibernate, Struts2.0 and JSP Servlets.#Finance #Manufacturing #ITservices
Experience
Technical Customer Success Manager
Jan 2024 — Present
Education
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA
2012 — 2014
Kurukshetra University
Bachelor's of Technology, IT
2006 — 2010
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