Sumit Bajaj

About Sumit Bajaj

A result oriented Banking professional with 16+ years of rich experience in the areas of - Retail Branch- Customer Service- Cash Management- Training & Development- Sales & Business Development- Operations Management and - Risk & Compliance.Presently working with Citibank India as Vice Predident, Branch Operations & Service Head at Pune Branch.Earlier worked with Royal Bank of Scotland, N.V. as Cluster Sales & Service Head, Delhi & Noida A strategic planner with expertise in maintaining exemplary levels of customer service making Banking simple and hassle free for the customer. Excellent track record in managing branch banking operations efficiently and achieving clean audit ratings.Strong business acumen with skills to remain on the cutting edge and drive new business for various banking products. An enterprising leader with abilities in leading multi-skilled motivated teams to enhance productivity and achieve organisational goals. Excellent communication skills, out-of-the box thinker with exceptional time management and team building abilities.

Experience

1. Vice President - Branch Operations Head

   Axis Bank

   Mar 2023 — Present · Pune, IN

Education

• Ramjas College

  Bachelor of Commerce (B.Com.), Accounting and Finance

  1993 — 1996

• Delhi Productivity Council

  PGDBM ( Finance ), Business Administration and Management, Finance and Marketing

  1996 — 1998

• Kulachi Hansraj Model School

  10+2, Science

  1979 — 1993

Skills

• Retail Branch Banking
• Crm
• Operations Management
• Credit
• Training and Development
• Sales and Business Development
• Cash Management
• Portfolio Management
• Risk and Compliance
• Branch Banking
• Retail Banking
• Customer Service