Sumit Aggarwal
Personal Injury Litigation Operations Leader with 16+ years of experience in U.S. Insurance Litigation Support, Case Lifecycle Management and Legal Process Transformation.
- Role
- Solutions & Operations Manager Personal Injury Litigation & Legal Solutions at EXL
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Sumit Aggarwal
Personal Injury Litigation Operations Leader with 16+ years of experience in U.S. Insurance Litigation Support, Case Lifecycle Management and Legal Process Transformation. • Currently leading Personal Injury Case Management vertical with integrated AI-driven solutions across Medical Records review, Subpoena operations, Legal Bill review (LBR) and litigation analytics.• Specialized in optimizing plaintiff and defense-side personal injury workflows including medical chronologies, demand package support, liability assessment, deposition summaries, and cost containment strategies. • Driving automation, standardization, and compliance across multi-jurisdictional U.S. matters.
Experience
Solutions & Operations Manager Personal Injury Litigation & Legal Solutions
Oct 2023 — Present · Delhi NCR, IN
CORE EXPERTISE – PERSONAL INJURY & AI TRANSFORMATION• End-to-End Personal Injury Case Lifecycle Management• 50-State Legal Research & Multi-Jurisdictional Compliance Analysis• Medical Records Review, Chronologies & Treatment Gap Analysis• Subpoena Drafting, Compliance & Record Retrieval Governance• Deposition & IME Summary Preparation• Demand Package & Liability Analysis Support• Legal Bill Review (UTBMS) & Litigation Spend Optimization• AI Automation in Document Review & Case Triage• Workflow Standardization & Quality Governance Models• Regulatory Compliance (HIPAA & State-Specific Requirements)• Cross-Functional Stakeholder & Insurer Management• Lead Personal Injury Litigation Support vertical managing medical records review, subpoena processing, and case tracking operations.• Drive AI transformation initiatives in document triage, record retrieval, medical record classification, billing anomaly detection, and summarization workflows.• Design automated rule-based systems for Legal Bill Review (LBR) to identify overbilling, non-compliant entries, and cost leakage.• Serving as in-house Legal Research Lead conducting 50-State surveys covering civil procedure, subpoena laws, HIPAA-compliant record retrieval, and insurer-specific regulatory frameworks.• Oversee preparation of medical chronologies, specials summaries, treatment timelines, and injury analysis reports.• Manage subpoena lifecycle including drafting support, notice compliance, custodian coordination, and HIPAA validation.• Develop SOPs and scalable operating models for high-volume Personal Injury case portfolios.• Support liability evaluation through deposition summaries, IME reviews, and incident report analysis.• Implement quality control matrices and performance dashboards to enhance turnaround time and accuracy.• Collaborate with insurers, staff counsel, panel counsel, claim counsel and external vendors to align case strategy and operational efficiency.
Education
I. L. S. Law College
B.S.L. LL.B, Business Law
2004 — 2009
Ingraham Institute English School, Ghaziabad
XIIth, Science
2002 — 2003
ILS Law College
B.S.L. LL.B., Law
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