Sumit Agarwal

About Sumit Agarwal

I’m a Product Owner with 20+ years of experience building GenAI, AI/ML, and AIOps…

Experience

1. Product Owner

   Mycom

   Dec 2017 — Present · Gurgaon, IN

   Currently working as a Product Owner in AIOPs.• Leading AIOps product development focused on forecasting, anomaly detection, RCA, and event correlation using ML models (Prophet, DeepAR, FP Growth).• Good experience in MLOPs including pre/post processing pipelines, drift detection, model selection, data quality checks.• Leading development of LLM based application using different LLM’s (Llama 4, Claude Haiku 3, Command -A) with different agent frameworks like Lang chain, AWS Bedrock.• Good experience in Agile methodology, New Business Development, Process creation/Improvement, Account Management, Business Analysis, Requirements Analysis, Problem Solving and Pricing of the software.• Good experience in managing the cross functional team programs/projects across different regions. • Good experience in working on micro-services architecture, Cloud, development and their delivery via CI/CD.• Experience in gathering requirements and defining roadmap strategy.• Acting as the primary customer-facing lead, delivering tailored demos showcasing AI/ML capabilities to CIOs, IT Ops teams, and enterprise stakeholders.• Good experience in Project Management activities including Planning, Estimations, Resourcing, Stakeholder management and Risk management.• Good experience in presales.Key Achievements- Successfully launched a new RCA module reducing MTTR by 30% using causal graph-based ML- Implemented an LLM-powered assistant enabling natural language queries on NOC data, improving operational efficiency.

Education

• Guru Gobind Singh Indraprastha University

  B.Tech, ECE

• Birla Institute of Technology and Science, Pilani

  Master of Technology - MTech, Data Science

• Wilsonia Inter College

  Intermediate (12th Standard), PCM

Skills

• Solution Architecture
• Edge
• General Packet Radio Service (Gprs)
• Amazon Web Services (Aws)
• Wcdma
• Umts
• Cloud Computing
• Pre-Sales
• Network Optimization
• Unix
• Internet of Things
• Code Division Multiple Access Method (Cdma)
• Telecommunications
• Wimax
• Tems
• Rf
• Wireless Technologies
• Ss7
• Lte
• Cloud Applications
• 3g
• Cloud Computing Iaas
• 2g
• Gprs
• Bss
• Integration
• Business Support System (Bss)
• Wideband Code Division Multiple Access (Wcdma)
• Hspa
• Wireless
• Ran
• Transmission
• Nsn
• Gsm
• Rf Engineering
• Universal Mobile Telecommunications System (Umts)
• Open Source Software
• Cdma