Sumegh Parab

Delivery Lead @Tata Consultancy Services

Pune Division, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Delivery Lead @Tata Consultancy Services

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Pune, IN

Domain - Insurance P&C claims OperationsManaging end to end delivery for European customer, right from contract management, documentations, BCP, Productivity pass back, efficiency gains, business development, farming/hunting, P&L management, digitalization/transformation. Maintaining healthy relationship with customer by following organizations values and vision.

EDUCATION

1985 — 1996

Bharat English School

Bachelor of Science (BSc), Science

1997 — 2001

Nowrosjee Wadia College

B.Sc., Science

1985 — 1996

Bharat English School

HSC, Science

SKILLS

Service-Level Agreements (Sla)Program ManagementVendor ManagementOffshoringEmployee RelationsLeadershipChange ManagementHuman ResourcesOperations ManagementService DeliveryBusiness AnalysisPeople ManagementBusiness Process ImprovementTelecommunicationsRecruitingAnalysisTrainingCustomer SatisfactionResource ManagementTransition ManagementBusiness Process Outsourcing (Bpo)Team LeadershipBusiness DevelopmentProcess ImprovementNegotiationBpoMisEmployee EngagementCustomer ServiceCustomer Relationship Management (Crm)OutsourcingProject PlanningRisk ManagementTeam ManagementManagement Information Systems (Mis)Performance ManagementCrmManagementTeam Building

ABOUT SUMEGH PARAB

23 years of overall experience in service delivery/Transition/Operations with Insurance (P&C - Policy Admin & Claims), Healthcare. Recognized for the ability to identify continuous change, reduce cost, enhance quality, increase margins along with ensuring people management, retention and engagement• Operations Restructuring & Management• Transition & Consulting assignments• Successful people practices • Governance & Customer Experience Enhancements• Strategic Planning and Execution• Business optimization• Change management • P&L - More than 400 million• TransformationSpecialties: Service Delivery, P&L Management, Change Management, Transition, Projects and Consulting

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Sumegh Parab — Delivery Lead at Tata Consultancy Services in Pune Division, MH, IN | Unifers