Sumeet Nayak
Head of Tech Support - Scalefusion (Product of Promobi Technologies)
- Role
- Head of Customer Support at Promobi Technologies
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Sumeet Nayak
Innovative sales, marketing and operations executive with exceptional business acumen. A multi-cultural background and extensive experience in Information technology, telecom and converging markets. Proven ability to mentor and motivate high-performance teams; manage demanding, high-profile clients; and implement strategies that drive revenue growth, market share, and account penetration. Excels in driving positive business and organizational change, while managing stakeholder expectations.
Experience
Head of Customer Support
Apr 2021 — Present · Pune, IN
Organize and lead technical support for Promobi\'s flagship offering Scalefusion. Scale functional strategy in line with overall company business objectives to ensure world-class customer experience.
Education
University of Lucknow
Bachelor of Commerce (B.Com.), Business/Trade/Commerce/Finance/Information Management
2004 — 2006
Skills
- Training
- Business Planning
- Business Intelligence
- Sql
- Team Management
- Strategic Planning
- Sales
- Requirements Analysis
- Crm
- Forecasting
- Negotiation
- Business Analysis
- Software Development Life Cycle (Sdlc)
- Marketing
- Vendor Management
- Management
- Telecommunications
- Sdlc
- Leadership
- Business Development
- Quality Assurance
- Project Management
- Customer Relationship Management (Crm)
- Product Marketing
- Contract Negotiation
- Selling
- Start-Ups
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