Sumeet Debnath

About Sumeet Debnath

As a Delivery Associate Director at NTT DATA Services, I leverage my 20+ years of experience in IT service delivery and project management to ensure the highest standards of quality and efficiency. I have a proven track record of delivering complex IT projects on time and within budget, with a focus on customer satisfaction and stakeholder engagement.I hold an Executive MBA in Project Management and a Bachelor\'s degree in Software Engineering. I am also certified in ITIL and PRINCE2 Practitioner, demonstrating my commitment to continuous learning and professional development. My skills include:• Health plan operations leadership: Lead end to end operations for health plan portfolios, driving operational excellence, regulatory compliance, and operating income improvement.• Digital transformation in payer space: Champion digital and analytics driven transformation initiatives for health plans to streamline core processes, enhance member/provider experience, and improve quality metrics.• Strategic and financial planning: Develop portfolio vision, multi year roadmaps, and program outcomes, with ownership of budgeting, forecasting, margin management, and cost optimization levers.• Governance, risk, and compliance: Run robust governance across programs/projects, ensuring adherence to SLAs, KPIs, regulatory and contract requirements, and driving contingency/risk mitigation plans.• People leadership and org build out: Build and mature high performing teams through structured onboarding, training, upskilling, performance management, and mentoring of managers and scrum masters.• Executive stakeholder management: Manage C level communication, executive steering forums, and structured escalation to align operations with enterprise strategy and patient/member centric outcomes.

Experience

1. Associate Director

   NTT DATA North America

   Dec 2025 — Present · Bengaluru, IN

Education

• Alliance University

  Executive MBA, Project Management

  2018 — 2020

• Guru Gobind Singh Indraprastha University

  Bachelor in Software Engineering, Computer Science

  2000 — 2004

Skills

• IT Strategy
• Six Sigma
• IT Outsourcing
• Infrastructure
• IT Operations
• Vendor Management
• Project Delivery
• IT Management
• Linux
• Information Technology
• Requirements Analysis
• IT Service Management
• Itil Certified
• Incident Management
• Itil
• Virtualization
• Windows System Administration
• Troubleshooting
• Integration
• Red Hat Linux
• Data Center
• Unix
• Itil V3 Foundations Certified
• Team Management
• Service Delivery
• Vmware Infrastructure
• Service Management
• Linux System Administration
• Management
• Team Leadership