Sumeet J.

About Sumeet J.

D2C and eCommerce growth leader with 14+ years of experience scaling fashion and…

Experience

1. Fractional VP - Ecommerce & D2c

   Lecoanet Hemant

   Jun 2024 — Present · Gurugram, IN

   Leading end-to-end website improvement process, includingdesign, content creation, and functionality, with a focus toenhance customer retention Managing overall logistics (Forward and Backward) and closelycollaborating with multiple logistics partners, assessing theirperformance and KPIs User Experience and Design: Spearheaded the development of anoutstanding user experience by crafting intuitive navigation,immersive visuals, and tailored content Driving curated marketing campaigns to achieve average top-linegrowth of 41% month over month Set up a world class customer care team to achieve the customerexperience targets. Initiated review mechanisms and programmesto ensure consistent customer connect Monitoring competitor activity, pricing trends analysis, andcustomer behaviour to stay ahead of the curve, and thus improvedROAS to 3.5x-3.7x, and scaled the AOV to 6K. Revamped the warehouse automation and omnichannel fulfilmentthrough multiple vendors. Revising old in-house methodologieswhich drastically

Education

• Don Bosco Academy

  High School, Science

  1995 — 2005

• Faculty Of Engineering And Technology

  Bachelor's Degree, Electrical and Electronics Engineering

  2008 — 2012

• Institute of Management Technology, Ghaziabad

  Postgraduate Degree, Business Administration and Management, General

Skills

• Leadership
• Team Management
• Public Speaking
• Customer Relationship Management (Crm)
• Databases
• Customer Relations
• Content Analyst
• Product Management
• Sql
• Microsoft Office
• Market Research
• Product Development
• Analysis
• Content Management
• Client Relations
• Management
• Microsoft Excel
• Data Analysis
• Project Management
• Customer Service
• Business Development
• Vendor Management
• Research
• Testing
• Business Strategy