Sumeet Desai
Senior Director - Digital Transformation & Process Excellence | IIM-A SMP | LSS MBB (ISI) | PGDM (Ops) | Leaders Excellence at Harvard Square
- Role
- Senior Director - Digital Transformation & Process Excellence at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sumeet Desai
Experienced Process Improvement Professional with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Process Improvement, Robotic Process Automation, Service Delivery, Operations Management, Analytical Skills, Total Quality Management (TQM), and Failure Mode and Effects Analysis (FMEA). Strong program and project management professional with a Bachelor of Science (B.Sc.) focused in Statistics from K. J. Somaiya College of Science & Commerce.
Experience
Senior Director - Digital Transformation & Process Excellence
Jan 2023 — Present · Mumbai, IN
Education
Welingkar Institute of Management
PGDM, Operations Management
2014 — 2016
K. J. Somaiya College of Science & Commerce
Bachelor of Science (B.Sc.), Statistics
2001 — 2003
Indian Institute of Management Ahmedabad
Senior Management Program, Strategic Management and Transformational Leadership
2020 — 2021
Skills
- Lean Six Sigma
- Management
- Fmea
- Business Process Improvement
- Tqm
- Service Delivery
- Program Management
- Vendor Management
- Quality Assurance
- Bpo
- Performance Management
- Quality Management
- Analysis
- Team Management
- Operations Management
- Customer Relationship Management (Crm)
- Root Cause Analysis
- Black Belt
- Transition Management
- Process Improvement
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