Sumeedha Bibi

About Sumeedha Bibi

Passionate about exploring the intersection of electrical engineering and technology, I\'m on a continuous journey of learning and growth. I\'m Sumeedha, dedicated to creating impactful solutions in the tech world.ACADEMICS: My academic journey began with an impressive 97% in SSC and continued with 95.3% in Intermediate, showcasing my consistent dedication to excellence. Pursuing a B.Tech Final Year in Electrical and Electronics Engineering at Dr. Lankapalli Bullayya College helped me deepen my technical skills. My toolbox includes Arduino IDE,FEMM 4.2,System Advisor Model(SAM),ETAP, MATLAB, AutoCAD, and PLC ladder logic, to name a few.INTERNSHIP/PROJECT/WORK EXPERIENCE:‍ A notable experience was my internship at Eastern Power Distribution Company, where I immersed myself in 33KV-SS operations, equipment testing, and troubleshooting. Another exciting project involved developing a smart IoT LED message display using Embedded C for real-time information display, reflecting my passion for crafting tech-driven solutions for the community.CERTIFICATIONS: I hold certifications in communication, Python, machine learning, essential life skills, elements of ai and more, ensuring a blend of technical and soft skills. My strength lies in effective communication, problem-solving, and a strong willingness to learn, making me a versatile contributor in team settings.ACHIEVEMENTS: Received a merit cash prize of Received merit Certificate for distinct performance in academics during B.Tech in Looking forward, my objective is to become an integral part of an organization that values innovation and growth, where I can apply my skills to make significant contributions. I warmly invite you to connect with me here on LinkedIn to explore potential collaborations and exciting career opportunities.

Experience

1. Associate Consultant Block Process (Scams, Frauds & Disputes)

   Sutherland

   Dec 2025 — Present · Hyderabad, IN

   Digital Dispute Resolution Specialist | Fraud & Scam Case Investigation | Banking & Financial ServicesInvestigate customer cases related to scams, fraudulent transactions, and dispute claims for Cash App users through live chat support.Analyze transaction details, customer reports, and system data to identify potential fraud patterns and validate disputes.Perform case evaluation and quality checks while ensuring compliance with financial security policies and internal protocols.Document case findings and resolutions to maintain accurate records and operational reporting.Collaborate with internal teams to resolve complex cases efficiently while maintaining customer trust and satisfaction.Apply strong analytical thinking, attention to detail, and problem-solving to support secure transaction handling.

Education

• Little Stars English Medium High School

  SSC, Telugu, Hindi, English, Mathematics, Science, Social Studies

• Dr.Lankapalli Bullayya College of Engineering

  Bachelor of Technology - BTech, Electrical and Electronics Engineering

• NRI junior college

  Intermediate, MPC