Sumedha Khandelwal
Senior Solution Engineer | Presales | Retail & Consumer Goods | Salesforce
- Role
- Senior Solution Engineer- Retail and Consumer Good Industry at Salesforce
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sumedha Khandelwal
I’m a Solution Engineer at Salesforce with experience supporting Retail and Consumer Goods customers through their digital transformation journeys. My work focuses on understanding customer challenges, designing thoughtful Salesforce solutions, and supporting sales teams with clear, relevant demonstrations.I value collaboration, continuous learning, and building solutions that are both technically sound and easy for customers to adopt—while contributing meaningfully to long-term customer success.
Experience
Senior Solution Engineer- Retail and Consumer Good Industry
Aug 2025 — Present · Bengaluru, IN
Support Retail and Consumer Goods customers as a Core Solution Engineer, with prior exposure to Enterprise and strategic accounts.• Design and position end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, and Agentforce, aligned to customer business processes.• Partner closely with Account Executives to run discovery sessions, qualify requirements, and translate business needs into scalable solution architectures.• Deliver customized demos and proof-of-concepts, contributing to $1.9M+ ACV in a single year and 15+ new logo wins.• Focus on Sales Automation, Distributor Management Systems (DMS), and Customer Service use cases, driving measurable customer impact.• Build reusable demo assets and solution accelerators to improve team efficiency and deal consistency.• Act as a Trail Guide and mentor for new joiners, supporting onboarding, dry runs, and customer-facing readiness.• Collaborate with Product, Engineering, and Professional Services teams to address complex customer requirements and influence solution direction.• Stay current on Salesforce releases, AI innovations, and industry trends to bring forward-looking perspectives to customer conversations.
Education
Delhi Public School - India
high school, Science
2003 — 2013
Mount Carmel College, Palace Rd, Bengaluru
Bachelor of Business Administration (BBA), Finance, General
2013 — 2016
SCIT - Symbiosis Centre For Information Technology
Master of Business Administration - MBA, Information Technology
2018 — 2020
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