Sumedh Dubey
Azure Cloud Support Engineer at Microsoft Corporation | Delivering Technical Product Support and Troubleshooting for Microsoft 365 (M365) and Microsoft Azure Cloud Services
- Role
- Technical Support Engineer at Microsoft
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Sumedh Dubey
I am a B.Tech graduate in Information Technology with hands-on experience in Google Cloud Platform (GCP)—including Compute Engine, Kubernetes Engine, and API Management—and Oracle Cloud Infrastructure, particularly in Data Management and Cloud Computing services.My core interests lie in Cloud Computing and DevOps, where I focus on creating scalable, automated, and reliable systems. I am continuously expanding my skills in containerization (Docker), CI/CD pipelines, and Kubernetes orchestration.Beyond cloud infrastructure, I enjoy exploring AR/VR development and building 3D Digital Twins, blending creativity with cutting-edge tech—just for fun and learning.
Experience
Technical Support Engineer
Dec 2025 — Present
Technical Support Engineer – Azure Cloud, Subscription & Management Services1. Azure tenant and subscription provisioning & configuration2. M365 deployment, licensing & admin portal support3. Copilot & M365 Copilot enablement and troubleshooting4. Azure Portal, RBAC & identity access issue resolution5. Azure billing, invoicing, cost analysis & dispute handling6. Subscription lifecycle management (transfer, rename, cancel, policies)7. CSP partner onboarding & subscription support8. Azure billing backend validation & reconciliation9. Cost anomaly detection & consumption monitoring10. UAT, policy checks & subscription state verification11. Bug escalation & feature/patch rollout support12. Cross-functional collaboration with QA, Dev & Product teams13. Customer enablement for Azure Billing, M365 & Copilot adoption14. Log analysis, telemetry review & admin-side debugging15. Identity, authentication & conditional access troubleshooting
Education
Hadas High School
SSC, 10th
St. Vincent Pallotti College of Engineering & Technology
Bachelor of Technology - BTech, Information Technology
2021 — 2024
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Technology - BTech, Information Technology
Adarsh Sanskar Vidyalaya High School
HSC, Science
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