Sumayya Bai
E-commerce Operations Manager | EDI Administrator | Marketplace & Order Operations | Amazon Seller Central | Shopify | 3PL | ASN & Invoicing
- Role
- Ecommerce Specialist at Wing Assistant - India
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Sumayya Bai
Results-driven E-commerce and Operations Professional with 5+ years of hands-on experience supporting and scaling online stores across Amazon, eBay, Walmart, TikTok Seller Center, Shopify, and Cratejoy. Strong expertise in marketplace operations, product listing creation and optimization, inventory management, order processing, and digital marketing, driving improved visibility, conversion, and operational efficiency.Currently working as an EDI Administrator at Wing Assistant, managing bulk international orders for Euro Perfumes and supporting the end-to-end order lifecycle including PO processing, EDI workflows, ASN creation, invoicing, warehouse coordination, 3PL collaboration, and shipment execution. Known for maintaining accuracy, meeting SLAs, and ensuring smooth coordination between operations, warehouse, and logistics partners.Hands-on experience in inventory control, logistics planning, dropshipping operations, customer service, and compliance, with remote project-based exposure to UAE and GCC markets, supporting Qatar- and Dubai-based clients in marketplace listings, optimization, and product research.Certified in Digital Marketing and currently pursuing Coursera – GenAI for Marketing and Customer Insights Specialisation. Open to E-commerce, Marketplace Operations, EDI, and Operations roles in Dubai and the UAE.Currently based in India and relocating to the UAE in March on a spouse visa. Available for immediate interviews.
Experience
Ecommerce Specialist
Oct 2023 — Present
Manage bulk order processing for Euro Perfumes, handling high-volume international orders from PO receipt to final shipment execution.Execute EDI workflows, including order acknowledgements, ASN (Advance Ship Notice) creation, and invoicing, ensuring data accuracy and compliance.Coordinate closely with warehouse teams, third-party logistics (3PL) providers, and shipping partners to ensure smooth inventory flow and on-time dispatch.Oversee inventory tracking, stock monitoring, and replenishment planning to prevent shortages and support continuous order fulfillment.Assist in order processing, fulfillment, and shipment coordination to maintain SLA adherence and delivery timelines.Support product listing creation and optimization, including SEO-friendly titles, descriptions, and keyword optimization, to improve marketplace visibility and conversion rates.Conduct market and product research to identify profitable opportunities and demand trends.Collaborate cross-functionally with operations, warehouse, and logistics teams to maintain process efficiency, documentation accuracy, and compliance.
Education
Kerala University, Thiruvananthapuram
Bachelor's degree, Computer Science
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