Sagibanda S.

US Healthcare RCM Team Lead | Expert in Charge Entry, Payment Posting, Denial Management & Consistently Meeting SLAs

Role
Team Leader at Doctus Software Solutions Pvt Ltd
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Sagibanda S.

I’m an experienced Revenue Cycle Team Lead with over 15 years of expertise in U.S…

Experience

  1. Team Leader

    Doctus Software Solutions Pvt Ltd

    Jan 2025 — Present · Hyderabad, IN

    Work Allocation & Charge Entry• Strategically assign charge entry and claims tasks to ensure balanced workload across team members and maintain high throughput.• Monitor daily charge entry volumes and accuracy, ensuring timely submission of high-quality claims. Payment Posting & Denial Management• Oversee payment posting workflows and refine procedures to reconcile variances and optimize cash flow.• Direct denial management teams—implement root cause analysis, trend reporting, and corrective measures to reduce denial rates and recapture revenue. Training, OJT Transition & Project Transition• Develop and deliver structured training modules for onboarding and cross-training; reduce ramp-up time and maintain SLA adherence.• Manage transition of new projects or sites—coordinate knowledge transfer, oversee on-job training (OJT), and drive team readiness. Internal Quality Assurance• Conduct routine internal audits of production output (charge entry, posting, appeals) to ensure > 98% accuracy and SLA compliance • Provide targeted feedback to address identified gaps and sustain quality standards. Client Communication & Stakeholder Engagement• Serve as primary liaison with internal and external stakeholders; represent the team on client and cross-functional calls.• Prepare and distribute clear Minutes of Meeting (MoM) and action items post-discussions to maintain transparency and accountability. Team Handling & Development• Lead a high-performing team of X members across multiple shifts/locations, facilitating growth and productivity improvements. • Manage leave schedules, performance appraisals, incentive reporting, and attrition mitigation through proactive backup planning.

Education

  • Sri Krishnadevaraya University

    Bachelor of Education (B.Ed.), Biology, General

    2004 — 2005

  • Sri Krishnadevaraya University

    Bachelor's degree, Biology, General

    2001 — 2003

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Sagibanda S. — Team Leader at Doctus Software Solutions Pvt Ltd in Hyderabad, TG, IN | Unifers