Sumaya Dhashane
Customer Operations Specialist @Heathrow
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WORK HISTORY
Customer Operations Specialist @Heathrow
Working as a Operations and Security Officer, where I’ve gained experience in a fast-paced, high-pressure environment. My role has allowed me to blend customer service, security, and operations, ensuring smooth processes while maintaining the highest levels of safety and compliance.Effective communication is key in my role, whether I’m assisting customers, responding to security needs, or ensuring that operations meet strict regulatory standards. I pride myself on my ability to stay calm under pressure and provide a positive experience for everyone at the airport.
EDUCATION
Queen Mary University of London
English literature
ABOUT SUMAYA DHASHANE
I’ve spent time working in recruitment, business development, and operations, and along the way, I’ve picked up a solid mix of skills that help me connect with people and get things done. Building strong relationships with customers and stakeholders is something I really enjoy, and I’m all about clear, open communication—whether I’m working solo or collaborating with a team.I’m someone who thrives in fast-paced environments and loves to stay proactive, always looking for ways to improve processes and drive growth. I’ve always believed that a positive and results-driven attitude makes a big difference, no matter what role I’m in.Right now, I’m on the lookout for new opportunities where I can bring my experience in operations and business development to the table. If you’re looking for someone who’s adaptable, motivated, and enjoys rolling up their sleeves to make things happen, let’s chat!S••••••••@gmail.com is the email, don’t be shy :)
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