Suma R.

Director, Digital Transformation, Intelligent Automation & Producer Solutions Operations Delivery @Lincoln Financial

Hartford, CT, US

Drove enterprise-wide digital transformation across Life, Annuities, and Producer Solutions, delivering multi-million-dollar efficiencies through intelligent automation and platform modernization.• Advanced cloud adoption of critical systems to enhance scalability, operational agility, and delivery speed supporting long-term cost optimization.• Implemented technology strategy and process improvements; standardized governance frameworks and risk mitigation plans to drive seamless modernization.• Managed complex stakeholder relationships across business, IT, and value streams, serving as a trusted advisor and influencing key technology decisions.• Partnered with business owners and Agile product management to prioritize capabilities, maximize business value, and align technology roadmaps with enterprise strategy.• Led vendor selection and managed onshore/offshore partnerships to ensure delivery excellence and cost effectiveness.• Mentored high-potential talent through executive leadership programs, fostering a culture of innovation and growth.

B. M. S. College of Engineering

Bachelor of Engineering

Cornell University

Executive Leadership

University of Hartford

Master of Business Administration