Sumanth Ashok Vanahalli
Principal Program Manager @ Amazon | Driving Operational Excellence
- Role
- Principal Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sumanth Ashok Vanahalli
Strategic Program Leader with 12+ years of expertise in program management, supply chain planning and optimization and financial analytics, driving $100MM+ in operational value. Principal Program Manager at Amazon leading customer protection initiatives across 9 international markets through data-driven excellence.
Experience
Principal Program Manager
Dec 2021 — Present · Bengaluru, IN
Strategic Leadership & Program Transformation:• Led global expansion of specialty customer service operations across 9 emerging markets (AU, SG, MENA, BR, MX, TR, ZA), delivering $100MM in cost optimization through abuse prevention strategies Operational Excellence & Process Innovation: • Architected and implemented an enterprise-wide demand management framework, achieving 85% reduction in turnaround time through cross-functional alignment with Operations, Product, and Capacity Planning teams • Spearheaded comprehensive policy reformation for AU market, resulting in 60% QoQ reduction in legal escalations through strategic collaboration with legal and business stakeholders Performance & Efficiency Optimization: • Pioneered new organizational efficiency metric (VCGC), driving 15% improvement in 2023 through data-driven decision making • Achieved 1300 bps YoY improvement in forecast accuracy through standardization of planning processes • Eliminated 2300 bps of unnecessary contacts through systematic analysis and closure of global CS systems parity gaps
Education
VTU
Bachelor’s Degree, Mechanical Engineering
2007 — 2011
USC Marshall School of Business
Graduate Certificate, Optimization & Supply Chain Management
2013 — 2015
University of Southern California
Master’s Degree, Industrial & Systems Engineering
2013 — 2015
Skills
- Supply Chain Management
- Supply Chain Optimization
- Inventory Planning
- Inventory Management
- Sourcing
- Lean Operations
- Lean Manufacturing
- Sap
- Materials Management
- Business Process
- Manufacturing
- Procurement
- Mrp
- Six Sigma
- Project Planning
- Erp
- Continuous Improvement
- Project Management
- Supply Chain
- Process Improvement
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