Sumanth J
Servicenow Developer @State of Utah
Concord, NC, US
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WORK HISTORY
Jan 2023 — Present
Servicenow Developer @State of Utah
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Salt Lake City, UT, US
Spearheaded the configuration of Salesforce modules, enhancing ITSM and CMDB functionalities to streamline enterprise service data management. • Developed custom Apex logic and Lightning Components, automating case routing and validation, resulting in improved resolution timelines. • Integrated ServiceNow with IoT systems, achieving a 50% reduction in manual space audits through real-time occupancy tracking.
ABOUT SUMANTH J
Senior MES Software Developer with 9+ years of experience, including 3+ years of hands-on…
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