Sumanth Poojary
Senior Relationship Manager @Leap
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WORK HISTORY
Senior Relationship Manager @Leap
Bengaluru, IN
Developed and implemented plans to address customer needs, resulting in increased customer satisfaction• Cultivated profitable relationships with key staff in client companies, leading to upselling and cross-selling opportunities• Resolved customer complaints efficiently, contributing to a positive customer service experience• Generated revenue through new customer acquisition for education loans for studies overseas and in India
EDUCATION
Government PU College Kundapura
Undergraduate, Business/Commerce, General
ECR Group of Institutions, Kundapura
Bachelor of Hotel Management, Hospitality Administration/Management
ABOUT SUMANTH POOJARY
At Leap, I focus on deeply understanding customer needs, building strong relationships that lead to long-term loyalty and consistent contract renewals. With a foundation in Hospitality Management, I bring a strategic lens to key account management and revenue generation in the dynamic EdTech industry.My role involves managing the full customer lifecycle—from education loan acquisition to ensuring a seamless transition from lead generation to post-sales support. I prioritize outpacing competitors by identifying and leveraging upselling and cross-selling opportunities, all while maintaining high standards in sales execution and customer service.This blend of customer-centric strategy and operational efficiency helps drive Leap’s growth in the education finance sector.
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