Sumanth Doma

About Sumanth Doma

SAP Basis Consultant with 3+ years of experience at Wipro Limited, currently working on the FrieslandCampina Offsite project. Experienced in SAP Basis administration, system monitoring, installation, configuration, and troubleshooting across SAP ECC, S/4HANA, and SAP RISE environments.I have hands-on experience in maintaining SAP landscapes, ensuring system stability, and providing proactive monitoring to prevent system issues. Skilled in supporting business-critical SAP systems and resolving incidents in high-availability environments.Key Responsibilities:• Proactive SAP system monitoring using transactions such as SM21, ST22, SM37, SM66, SM12, SM13, SMQ1, SMQ2, and SM58 to ensure system stability and performance.• Performing profile parameter changes using RZ10 and RZ11 based on business requirements.• Configuring and maintaining RFC connections using SM59 for SAP and external system integrations.• By using spam/saint applying support pack’s, add-on’s and plugins.• Managing Transport Management System (STMS) including transport imports and troubleshooting across DEV, QAS, and PRD systems.• Supporting client administration activities such as Local Client Copy (SCCL), Remote Client Copy (SCC9), Client Export (SCC8), and Client Import (SCC7).• Providing 24x7 rotational support and handling P1, P2, and P3 incidents through ServiceNow and bridge calls.• Performing system isolation and de-isolation activities during maintenance events such as migrations and system restarts.• Conducting system health checks, sanity checks, and performance checks to ensure optimal system operations.• Managing SAP user administration including user creation, deletion, password resets, and role assignments (single and composite roles).• Creating S-User IDs, configuring printers, scheduling Background jobs, and implementing SAP Notes.• Working on Service Request (SR)and Change Request (CR) management through Charm.• Monitoring MOCC alerts and analyzing Early Watch Alert (EWA) reports.• Providing weekly and monthly operational updates to senior management in TAM calls.Awards & Recognition:• Best NGA award in Business operations of Wipro for FY24Q4.• Victory League Award – Recognition for contribution and support in SAP Competency.Currently open to new opportunities where I can leverage my SAP Basis expertise and continue growing in challenging SAP environments.

Experience

1. SAP Basis Consultant

   Wipro

   Mar 2023 — Present · Karnataka, IN

   1) SAP Basis Consultant with 3 years of experience at Wipro Limited.2) Performed proactive system monitoring every 2–4 hours using SAP transactions (SM21, ST22, SM37, SM66, SM12, SM13, SMQ1, SMQ2, SM58) to ensure system stability and performance.3) Executed parameter changes in RZ10/RZ11 as per business requirements.4) Configured and maintained RFC destinations (SM59) for SAP-to-SAP and external integrations, ensuring secure connectivity.5) Administered transport management activities including import monitoring and troubleshooting via STMS across DEV, QAS, and PRD systems.6) Assisted in client administration (SCCL, SCC9, SCC8, SCC7) for client copies, exports, and imports.7) Provided 24x7 rotational support for ECC, S/4HANA, and SAP RISE systems, handling P1–P3 incidents via ServiceNow and bridge calls.8) Facilitated client opening/closing (SCC4, SE06) and established OSS connections for collaboration.9) Performed Isolation/De-Isolation activities during migrations, restarts, and maintenance, along with system health/performance/sanity checks.10) Created S-User IDs, configured printers, implemented SAP Notes, and scheduled jobs.11) Managed SR/CR creation in CHARM, monitored MOCC alert mails, and analyzed EWA reports.12Prepared and shared SLA, breach, open ticket, and performance reports with stakeholders.13) Activated Fiori apps, roles, and tiles in catalogs/groups using Fiori Launchpad Designer.14) Developed SAP Companion guided tours to provide step-by-step user assistance.15) Handled user management (creation, deletion, password resets) and maintained user master data with single/composite role creation.16) Provided weekly and monthly updates to senior management during TAM calls.

Education

• Aditya Public School ,kakinada

  10th

  2015 — 2016

• ANDHRA POLYTECHNIC College

  Diploma, Electronics and Communications Engineering

  2016 — 2019

• Pragati Engineering College

  Bachelor of Technology - BTech, Electronics and communication enginering

  2019 — 2022