Sumanta Sengupta
Business Analyst|Python|SQL|Advanced Excel|Statistics|VBA Macros|Tableau|ETL|AWS Redshift|Data Mining|Data Warehousing|Data modeling|Database Normalization|SSMS|Hubble|Alteryx|Sage Maker|.
- Role
- Senior Analyst at Amazon
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Sumanta Sengupta
Experienced Business Analyst with a strong background in data analytics, quality…
Experience
Senior Analyst
Oct 2023 — Present · Hyderabad, IN
Worked as a business analyst to Implement SOPs to conduct audits, resolve outliers, and enhance overall productivity and process quality by 17% thus maintaining SLA. Developed strategies to enhance a particular program, contributing to the growth and efficiency of the process. Developed and maintained scalable data processing pipelines on AWS redshift by writing Ad hoc SQL queries on Hubble SSMS ensuring efficient ETL processes. Automated a lot of daily, weekly, and monthly metrics through Data net ETL jobs. Conducted in-depth data analysis to discern underlying patterns and furnish actionable insights, resulting in a significant reduction of process defects by 37%. Developed a dynamic and visually appealing editor daily metric dashboard in Tableau for the Amazon maps team, tracking KPI metrics such as AHT, cluster types, productivity, quality, time utilization, adherence percentage, outlier percentage, and much more. Collaborated with stakeholders during WBRs and QBRs to conduct RCA of the issues that have arisen and have impacted the SLA to implement corrective actions for maintaining process quality standards and achieving SLA benchmarks. Contributed to the creation of a new use case within Amazon Maps, enhancing delivery partners\' road network connectivity in the Private stack OSM.
Education
Heritage Institute of Technology
B-Tech
2016 — 2020
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