Sumanta Bardhan

About Sumanta Bardhan

Experienced system architect and business process engineer with deep expertise in health insurance operations, including claims processing, member enrollment, and premium billing systems. Adept at modernizing legacy platforms and driving digital transformation through cloud adoption, API integration, and rule-based automation. Proven ability to lead end-to-end migration projects, optimize claims,membership and billing workflows, and enhance compliance and data accuracy. Skilled in identifying operational gaps and implementing scalable solutions that improve efficiency, reduce costs, and elevate member experience. Known for cross-functional collaboration, strategic insight, and a passion for solving complex business challenges with modern technologies. Always excited to learn new technologies/toolsets & challenging assignments.

Experience

1. Developer Advisor

   Elevance Health

   Aug 2019 — Present · Atlanta, GA, US

   Architect and deliver enterprise-grade AI applications leveraging LLMs, agent orchestration, and Retrieval-Augmented Generation (RAG) patterns to empower business operations and reduce manual effort.• Lead hands-on POCs and pilots evaluating LLM frameworks, vector databases, orchestration technologies, and scalable retrieval architectures to inform enterprise AI adoption.• Designed and implemented enterprise RAG architecture using LangChain and FAISS, enabling intelligent document search and Q&A while reducing manual lookup time by 75%.• Architected agent-based automation solutions using LangGraph and EHAP platform to orchestrate complex workflows for member enrollment and operational decision support.• Partner with data, cloud, security, and application teams to ensure AI solutions align with enterprise standards, governance, and compliance requirements.• Serve as a technical advisor to senior stakeholders, translating business objectives into scalable AI architecture decisions.• Mentor engineers and developers on AI architecture best practices, orchestration patterns, and responsible AI implementation.

Education

• Georgia Institute of Technology

  Master's degree, Analytics

• West Bengal University of Technology, Kolkata

  Bachelor's Degree, Computer Science & Engineering

Skills

• Software Project Management
• Databases
• Sql
• Unix
• Testing
• Oracle
• Requirements Analysis
• Cobol
• Db2
• Software Development Life Cycle (Sdlc)
• Agile Methodologies
• Integration
• Pl/Sql
• Software Development