Sumant Kumar

WORK HISTORY

EDUCATION

ABOUT SUMANT KUMAR

ChatGPTLog inYou said:work knowledge of CBS and finance, looking for better opportunities where I can use my knowledge and experience for better career growth Worked with ESAF SMALL FINANCE BANK as an officer in the Payment department(January 2022 - oct 2023), Here I was responsible for NACH, NEFT, RTGS Settlement, Reconciliation, and GL entries)- Settlements GL matching and reversal of Wrong NEFT and RTGS. End-to-end operation function knowledge or NACH, NEFT, RTGS, KYC, Credit operations, strong team player ability to handle the issus with vendors, it team and NPCI. have experience in nbfc, mf, domains, Experienced Application Support Exicutive with banking and finance domains, specializing in production support, incident management, and end-to-end issue resolution. Skilled in SQL, ITIL processes, and tools like ServiceNow, Jira, Freshservice, and New Relic. Proven track record in SLA governance, RCA, and system stability under pressure. Hands-free expertise in Bank reconciliations and bank settlement GL handling, with a focus on continuous service improvement and cross-functional collaboration. Provide a best profile summary on above mentioned experience for LinkedIn ChatGPT said:Here’s a polished and professional LinkedIn profile summary based on your experience and skills: LinkedIn Profile Summary:Experienced Banking & Finance Professional with over 4 years of hands-on expertise in Core Banking Systems (CBS), payment operations, and production support across banking, NBFC, and mutual fund domains. Former Officer at ESAF Small Finance Bank, with in-depth knowledge of NACH, NEFT, RTGS settlements, reconciliation processes, and GL handling.Strong in application and production support, incident management, and end-to-end issue resolution. Skilled in SQL and ITIL processes, with working experience on tools like ServiceNow, Jira, Freshservice, and New Relic. Proficient in SLA governance, RCA, and system stability monitoring.Recognized for cross-functional collaboration with IT teams, vendors, and external stakeholders like NPCI. A dependable team player who thrives in fast-paced environments and is focused on continuous service improvement and career growth.Now seeking better opportunities where I can contribute my expertise in finance operations, system support, and reconciliation for impactful career advancement.