Suman R

Project Manager - Salesforce @The Coca-Cola Company

Led end-to-end Salesforce implementations, driving operational efficiency by aligning technology solutions with global manufacturing processes, supply chain operations, and production workflows.Directed cross-functional teams to deliver scalable Salesforce solutions, enhancing sales processes, customer relationship management, and manufacturing system integration across global business units.Oversaw AI-driven enhancements within Salesforce to support predictive maintenance, intelligent forecasting, and automation of critical processes in manufacturing and supply chain operations.Coordinated Salesforce and Anaplan integrations, streamlining business modeling, demand forecasting, and operational planning to optimize production schedules and improve organizational efficiency.Utilized Jira to manage project milestones, track sprint progress, and oversee issue resolution,ensuring projects were delivered within agreed timelines and budget constraints.Maintained detailed project documentation and centralized knowledge bases using Confluence, promoting transparent collaboration across technical teams and project stakeholders.Translated complex manufacturing requirements into scalable Salesforce solutions, ensuring alignment with global production, quality assurance, and supply chain management standards.Delivered Salesforce projects supporting AI-driven initiatives, enabling real-time insights, predictive analytics, and operational automation for manufacturing, logistics, and business operations.Spearheaded change management efforts to ensure adoption of Salesforce, Anaplan, and AI tools across global teams, providing comprehensive training and ongoing support.Managed Salesforce platform enhancements supporting production, logistics, and distribution processes, driving system stability, scalability, and high availability for global operations.