Suman Papanaboina

About Suman Papanaboina

I partner with global enterprises to shape their AI strategy and accelerate adoption of Generative AI. My role sits at the intersection of business and technology — advising executives on where AI delivers the greatest impact while guiding solution design, architecture, and delivery with a pragmatic, hands-on approach.With over 19+ years in IT, I bring deep expertise in building enterprise-scale AI platforms using MLOps, fine-tuning large language models, and applying advanced prompt engineering techniques. I help organizations move beyond experimentation by implementing secure, governed, and production-ready AI systems that drive measurable outcomes in efficiency, growth, and customer experience.What drives me is enabling business leaders to innovate confidently. By blending technical rigor with executive insight, I ensure that AI strategies are not just cutting-edge — but also scalable, cost-effective, and aligned with each client’s mission and market realities.

Experience

1. Managing Director - Ai Engineering

   Concentrix

   Jul 2023 — Present · IN

   Lead the AI/GenAI Engineering Practice at Concentrix.oversees the strategic direction and operational execution of AI Engineering practice.Responsible for AI/GenAI presales, solutioning, and delivery, assisting numerous clients in desinging & implementing advanced AI and Generative AI solutions.Infusing AI/GenAI through operations to drive new levels of performanceBuilding Production Ready Machine Learning Systems at Scale using MLOPS practicesDesigning and delivering advanced data infrastructure, to support scaleDevelop customized LLMs using FineTuning, whilst protecting IP and data integrityAdvanced Prompt Engineering/RAG Techniques to reduce hallucinationsIntegrated governance models to manage risk and uphold ethical standards

Education

• B-Tech

  B-Tech, Information Technology

  2001 — 2005

Skills

• Opentsdb
• Tomcat
• Jersey
• Mockito
• Apache Spark
• Junit
• Application Architecture
• Apache Ant
• Apache Kafka
• Enterprise Design Patterns
• Eda
• Jmeter
• Ddd
• Cucumber
• Jmock
• Subversion
• Grizzly
• Jenkins
• Jdbc
• Java Message Service (Jms)
• Fitnesse
• Maven
• Jms
• Gremlin
• Neo4j
• Nosql
• Restful Architecture
• Spring
• Hbase
• Zookeeper
• Couchbase
• Test Driven Development
• Ant
• Lucene
• Agile Methodologies
• Hadoop
• Servlets
• Spring Framework
• Xml
• Elasticsearch