Suman Lata Malik
Senior Technical Writer @Canon Medical Informatics
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WORK HISTORY
Senior Technical Writer @Canon Medical Informatics
Waterloo, ON, CA
EDUCATION
Maharshi Dayanand University
Master of Science - MS
Conestoga College
Diploma In Business Marketing
Indian National Scientific Documentation Centre, a constituent of CSIR, Ministry of Science & Technology, India
Master of Information Science
ABOUT SUMAN LATA MALIK
I’m a Senior Technical Communicator and Information Architect with deep expertise in turning complex concepts, from healthcare AI and medical devices to SaaS, into clear, intuitive, and scalable content ecosystems. I specialize in information design, content packaging, and findability, ensuring users get the right information at the right time.By creating persona-driven, modular content, I advocate for users with empathy while supporting business goals. My work has consistently reduced customer support calls, accelerated product onboarding, and increased digital engagement. Skilled in building style guides, user personas, and API/technical content, I partner with cross-functional teams to deliver content that not only meets compliance but drives adoption and trust.Passionate about AI-driven tools, emerging healthcare technologies, and the future of information design, I thrive at the intersection of information design, content, compliance, and user experience.
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