Sumana Mittapally
Senior Operations Leader | US Payroll & Compliance | HR Shared Services | Transfer Agency | BPO Transformation | Lean Six Sigma Green belt | Agile Scrum Master
- Role
- Manager at ADP
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
About Sumana Mittapally
With over 7 years at ADP as a Manager and more than two decades of professional…
Experience
Manager
Nov 2018 — Present · Hyderabad, IN
Skills
- Operations Management
- Performance Management
- Crm
- Call Center
- Credit Cards
- Process Migration
- Operational Excellence
- Quality Management
- Project Planning
- Planning
- Service Delivery
- Mentoring
- People Management
- Forecasting
- Business Process Outsourcing (Bpo)
- Back Office
- Bpo
- Customer Satisfaction
- Team Building
- Management
- Mis
- Transitions
- Team Management
- Resource Management
- Sla
- Program Management
- Client Services
- Scheduling
- Customer Service
- Team Leadership
- Transition Management
- Business Process Improvement
- Coordination
- Customer Relations
- Transfer Agency
- Change Management
- Outsourcing
- Process Improvement
- Process Management
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