Suman Mamindla

Restaurant General Manager @Tahir Group

Birmingham, GB

Key ResponsibilitiesStrategic Operations & Financial ManagementTotal Accountability: Assume full responsibility for the restaurant’s financial performance, ensuring all sales, budget, and stock targets are met.P&L Management: Conduct monthly P&L reviews and manage labor costs, rotas, and semi-direct expenses to maximize profitability.Operational Precision: Oversee daily service standards, reservation flow, and comprehensive reporting.Inventory Control: Manage stock levels and inventory reporting with a focus on waste reduction and margin protection.Guest Experience & Brand PartnershipsPersonalized Service: Create warm, individual relationships with guests and members to ensure every visit is memorable.Event Synergy: Collaborate with the KFC events team to execute brand partnerships, member experiences, and high-profile activations.Stakeholder Alignment: Act as the primary liaison with KFC\'s management, ensuring alignment with their brand standards and operational objectives.Team Leadership & DevelopmentCulture & Coaching: Lead from the front with a \"can-do\" attitude, motivating the team to maintain high energy and a positive workplace culture.Talent Management: Support recruitment efforts and build robust development plans to ensure internal growth and retention.Training: Ensure the floor team is expertly trained in all aspects of luxury service and operational safety.Compliance & StandardsHealth & Safety: Maintain \"gold standard\" cleanliness, presentation, and strict compliance with Food Safety and Health & Safety regulations.Communication: Facilitate clear, concise briefings and professional communication across all internal and external stakeholder groups.

R.K Degree College

Bachelor of Science - BS, Information Technology

KPR Institute of Engineering and Technology

Master of Business Administration - MBA, Business Administration, Management and Operations