Suman Kumar Singh
Team Lead
- Role
- Team Lead Manager at Byju\'s
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Suman Kumar Singh
I am a Business Development Manager at BYJU\'S, the world\'s most valuable ed-tech company, where I lead a team of 18 sales associates to meet bi-weekly revenue targets and manage the end-to-end renewal process for a portfolio of enterprise customers. In my current role, I leverage my strong sales leadership, relationship building, and sales process optimisation skills to achieve a renewal rate of 60%, as well as to identify and execute upsell and cross-sell opportunities for additional products and services. I also collaborate with the sales team to align renewal strategies with upsell and cross-sell initiatives, maximising revenue potential. Additionally, I analyse customer data, renewal metrics, and market trends to provide insights and recommendations for improving customer retention and satisfaction. My passion is to empower learners with innovative and personalised learning solutions that enhance their outcomes and growth.
Experience
Team Lead Manager
Feb 2023 — Present · Bengaluru, IN
I am a Business Development Manager at BYJU\'S, the world\'s most valuable ed-tech company, where I lead a team of 18 sales associates to meet bi-weekly revenue targets and manage the end-to-end renewal process for a portfolio of enterprise customers. In my current role, I leverage my strong sales leadership, relationship building, and sales process optimisation skills to achieve a renewal rate of 60%, as well as to identify and execute upsell and cross-sell opportunities for additional products and services. I also collaborate with the sales team to align renewal strategies with upsell and cross-sell initiatives, maximising revenue potential. Additionally, I analyse customer data, renewal metrics, and market trends to provide insights and recommendations for improving customer retention and satisfaction. My passion is to empower learners with innovative and personalised learning solutions that enhance their outcomes and growth.
Education
Dav model school
I.Sc, Science, A
2010 — 2012
Guru Gobind Singh Engineering College
B. TECH, Mechanical Engineering, A+
2013 — 2017
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