Suman Gidwani
Human-Centered Design & Urban Tech
- Role
- Senior Managing Consultant at IBM
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Suman Gidwani
As an experience design consultant, I bring empathy to understand the end user and ultimately spark innovative, human-centered solutions. I have launched behavioral interventions and digital product solutions in industries ranging from healthcare to energy to technology. I team with my clients in order to drive business value and social impact.As someone who has created many of my own roles, I’m no stranger to ambiguity, cross-functional road-mapping, or building new partnerships. I love learning about and solving challenging problems. Always looking for my next challenge!
Experience
Senior Managing Consultant
Jul 2023 — Present · NY, US
Lead product & AI digital transformations for large enterprises, with a focus in the tech and energy industries. AI tranformation: • Helped stand up AI innovation studio for business data company to co-create new AI products: generated AI use cases, led team in developing studio\'s first POC of an intelligent procurement agent AskProcurement that is now widely available in the market• Led private equity firm’s development of an AI technology evaluation framework, AI governance process, and innovation team operating model• Oversaw pilot of an AI-enabled enterprise search product across a firm, including business case development, use case development, change management programs (i.e. hackathon, microsite), and executive reporting• Internal: Created IBM Consulting’s comprehensive database of AI use cases for consultants and senior leadersSustainability focus:• Managed team of 14 researchers, designers, and technical architects, in partnership with C40 Cities, to develop an MVP of an AI tool that helps civic leaders assess urban heat risks and take relevant action• Project managed implementation of an energy trading risk management platform for a major US energy company; oversaw 100+ people across data migration, integration, testing, cyber resilience, and cutover teams to deliver on time; engaged in project planning, risk management, and executive reporting
Education
Duke University
Bachelor of Science - BS, Neuroscience
2011 — 2015
Danish Institute for Study Abroad
Urban Design Theory
2014 — 2014
University of Michigan - Stephen M. Ross School of Business
MBA
2019 — 2021
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